Sutter Roofing Company - Tampa, FL
posted 2 months ago
Sutter Roofing, one of the longest-serving and largest roofing and sheet metal contractors in Florida and the U.S., is seeking a Service Repair Operations Coordinator to join our team in Tampa, FL. With over 120 years of experience, we pride ourselves on providing high-performance commercial roofing systems, quality work, superior customer service, and the latest technological innovations. Our reputation is built on our dedicated employees who serve a broad range of industries including Industrial, Health Care, Education, Retail, Cold Storage, Distribution, Government, and Condominiums. The Service Repair Operations Coordinator will play a crucial role in ensuring the smooth operation of our service department by coordinating various tasks and responsibilities related to service operations, work orders, and front desk support. In this position, you will coordinate with the Regional Manager and Director of Service to schedule and edit operational work orders and big job functions. You will assist in entering and assigning inspection assignments and QwikBids, as well as editing and approving OPM reports. Your role will also involve managing the work order process from start to finish, handling incoming service-related phone calls, dispatching service calls, and maintaining an active phone log for all repair/service calls received. You will be responsible for creating accurate work orders, preparing invoices, and maintaining a current work order log. Additionally, you will act as front office support, assisting personnel with various office-related needs, greeting visitors, and managing incoming correspondence. The ideal candidate will have a strong knowledge of administrative and clerical procedures, proficiency in MS Office, and excellent written and interpersonal communication skills. Attention to detail and problem-solving skills are essential, as well as the ability to lift approximately 15-20 lbs. Previous experience in a related position and a high school diploma or GED are required, with experience in the construction or roofing industry preferred. Join us at Sutter Roofing and be part of a team that values quality, innovation, and customer satisfaction.