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Union Savings Bank - Bethel, CT
posted 2 months ago
Part-time - Entry Level
Bethel, CT
Credit Intermediation and Related Activities
About the position
The Service Representative at Union Savings Bank is responsible for providing direct customer service to meet banking needs, including processing transactions and promoting bank products. This part-time role emphasizes customer satisfaction, operational accuracy, and sales performance, ensuring a positive banking experience for customers.
Responsibilities
- Provide direct customer service to satisfy banking needs.
- Accurately process service transactions including deposits, withdrawals, and transfers.
- Maintain confidentiality and privacy of customer information.
- Respond to customer concerns and refer to supervisors as necessary.
- Promote bank products and services to customers.
- Assist customers in understanding how bank products meet their financial goals.
- Generate quality referrals to business partners.
- Exceed individual sales goals and assist the team in meeting sales targets.
Requirements
- High School diploma or equivalent required.
- 1-2 years of customer service and sales experience.
