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Labcorp - Tuscaloosa, AL
posted 2 months ago
Full-time - Entry Level
Onsite - Tuscaloosa, AL
Ambulatory Health Care Services
About the position
The Service Representative role at Labcorp focuses on improving health and lives through effective service delivery. This position is integral to the logistics and sourcing operations, ensuring that customer needs are met efficiently and effectively.
Responsibilities
- Provide exceptional customer service to clients and stakeholders.
- Manage logistics and sourcing tasks to ensure timely delivery of services.
- Assist in resolving customer inquiries and issues promptly.
- Collaborate with team members to enhance service delivery processes.
- Maintain accurate records of customer interactions and transactions.
Requirements
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Previous experience in customer service or logistics is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
Nice-to-haves
- Experience in the healthcare or laboratory services industry.
- Familiarity with logistics software and tools.
Benefits
- Health insurance coverage
- 401k retirement savings plan
- Paid time off and holidays
- Employee wellness programs
