Service Scheduler

$500,000 - $500,000/Yr

Sierra Pacific Industries - Missoula, MT

Full-time

Missoula, MT

5,001-10,000 employees

Forestry and Logging

About the position

The Service Scheduler position at Sierra Pacific Industries involves providing administrative support to the Windows Sales division. The role focuses on managing customer interactions, processing service requests, and ensuring efficient scheduling of deliveries and services. This position is integral to maintaining customer satisfaction and operational efficiency within the company.

Responsibilities

• Answer and route incoming calls
• Process accounts payable
• Schedule deliveries and service
• Order service materials
• Communicate with customers and sales representatives, both verbally and in writing
• Process and file service paperwork
• Provide administrative support

Requirements

• 1-year recent experience in customer service, office administrative work, and multi-line phone systems
• Excellent verbal and written communication skills
• Proven ability to work well independently and in a team environment
• Pleasant and professional telephone manner
• Proficient in Microsoft Outlook, Word and Excel
• Able to adapt and prioritize quickly
• Self-motivated, dependable, organized

Benefits

• Excellent low-cost health benefits
• Retirement plan with employer-paid contributions
• Paid vacation and 10 holidays
• Company-paid Life Insurance
• 401(k) with Company Match
• Scholarships for children of crew members