Service Scheduler

$37,440 - $45,760/Yr

Express Employment Professionals - Reading, PA

Full-time - Entry Level

Reading, PA

Administrative and Support Services

About the position

The Service Scheduler/Customer Service Representative role involves managing service schedules, customer interactions, and inventory for a company in Reading, PA. This position is essential for ensuring efficient operations and customer satisfaction, with opportunities for career growth within a supportive team environment.

Responsibilities

• Schedule service, pick up, and delivery of different jobs
• Answer customer calls and make specialized recommendations
• Order parts and manage stock counts to maintain supply
• Perform other duties as assigned

Requirements

• 4+ years in scheduling and customer service experience required
• Ability to learn company specific software required
• Microsoft Word and Excel experience a plus
• Must have people skills and good phone manners

Nice-to-haves

• Experience with Microsoft Excel and Office for 4 years (Preferred)

Benefits

• Holiday and Vacation Pay
• Health Insurance
• Vision Insurance
• Dental Insurance
• 401(k)