Service Scheduler

$40,040 - $40,560/Yr

Absolute Outdoor Living - Coral Springs, FL

posted 20 days ago

Full-time - Entry Level
Coral Springs, FL
Construction of Buildings

About the position

We are seeking a detail-oriented and proactive Service Dept Scheduler to join our team. The ideal candidate will play a crucial role in coordinating service schedules and tickets, ensuring efficient workflow, and maintaining service accounts receivable. This position requires strong analytical skills and a solid understanding of the service department to effectively forecast demand and manage resources.

Responsibilities

  • Develop and maintain production schedules based on demand forecasts and inventory levels.
  • Collaborate with cross-functional teams to ensure alignment between service capabilities and customer requirements.
  • Utilize SAP and other systems to track inventory control and monitor supply chain processes to assure we have needed parts to complete service appointments.
  • Communicate effectively with customers and internal teams to coordinate material availability for service appointments.
  • Identify potential bottlenecks in the service department and propose solutions to optimize operations.
  • Prepare reports on production efficiency, inventory status, and scheduling effectiveness.

Requirements

  • Proven experience in managing service schedules in Construction Service Department.
  • Proficiency in SAP or similar enterprise resource planning (ERP) systems.
  • Strong customer service skills.
  • Strong analytical skills with the ability to forecast service scheduling.
  • Excellent organizational skills and attention to detail.
  • Ability to work collaboratively in a team environment while managing multiple priorities.
  • Familiarity with inventory control processes and best practices.
  • Effective communication skills, both written and verbal.
  • Computer skills a must.

Nice-to-haves

  • Bilingual (Spanish) is a plus.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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