Brookshire Grocery Company - Colfax, LA
posted about 2 months ago
The Service Specialist at Brookshire Grocery Company plays a crucial role in ensuring a smooth and efficient front-end operation within the store. This position involves performing cashier and customer service duties, which are essential for maintaining a positive shopping experience for customers. The Service Specialist is responsible for ensuring that products are stocked, displayed, and rotated properly throughout the store, contributing to the overall organization and cleanliness of the shopping environment. The role requires a commitment to providing a convenient, friendly, and clean shopping experience to the local community, which is a core value of Brookshire Grocery Company. In this position, the Service Specialist will ensure accurate checkout totals for customers by properly weighing, keying, and scanning items. Maintaining a correct money count in the register is critical, as is enforcing quality control and food safety standards. The Service Specialist will verify the accuracy of prices and monitor product and supply levels for reordering purposes. Additionally, unloading trucks and placing delivered items in designated areas is part of the daily responsibilities. The role also requires staying current on tender policies and procedures related to various payment methods, including checks, credit, debit, coupons, EBT, WIC, and AML. Customer interaction is a significant aspect of this role. The Service Specialist must maintain a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assisting customers with locating and selecting products is also a key responsibility. The Service Specialist is expected to notify store management of any opportunities for process improvement to enhance efficiency. Furthermore, maintaining the fuel station by inspecting gas pumps according to company standards is part of the job. Overall, the Service Specialist must adhere to company safety procedures to ensure a clean, safe, and sanitary working and shopping environment.