Brookshire Grocery Company - Lake Arthur, LA
posted about 2 months ago
The Service Specialist at Brookshire Grocery Company plays a crucial role in ensuring a smooth and efficient front-end operation within the store. This position involves performing cashier and customer service duties, which are essential for maintaining a positive shopping experience for customers. The Service Specialist is responsible for ensuring that products are stocked, displayed, and rotated properly throughout the store, contributing to the overall organization and cleanliness of the shopping environment. The role requires a commitment to providing a convenient, friendly, and clean shopping experience to the local community, which is a core value of Brookshire Grocery Company. In this position, the Service Specialist will ensure accurate checkout totals for customers by properly weighing, keying, and scanning items. Maintaining a correct money count in the register is critical, as is enforcing quality control and food safety standards. The Service Specialist will verify the accuracy of prices and help monitor product and supply levels for reordering purposes. Additionally, unloading trucks and placing delivered items in designated areas is part of the daily responsibilities. The role also requires staying current on tender policies and procedures related to various payment methods, including checks, credit, debit, coupons, EBT, WIC, and AML. Customer service is a key component of this role, as the Service Specialist must maintain a friendly and customer-oriented attitude by greeting customers, answering questions, and responding to complaints. Assisting customers with locating and selecting products is also part of the job. The Service Specialist will notify store management of any opportunities for process improvements to enhance efficiency. Furthermore, maintaining the fuel station according to company standards and ensuring a clean, safe, and sanitary working environment are essential duties that contribute to the overall success of the store.