Service Technician, Appliance Repair

About the position

As an Appliance and Refrigeration Repair Technician, you will be responsible for diagnosing and repairing various household appliances. This role requires problem-solving skills, a passion for fixing things, and a desire to help others by providing essential services in their homes. You will be on the move, visiting customers' homes daily, and ensuring their appliances are functioning properly.

Responsibilities

• Diagnose problems with appliances and refrigeration units.
• Repair and service various household appliances.
• Provide excellent customer service and support to homeowners.
• Maintain a clean and organized work environment in customers' homes.
• Utilize company-provided tools and technology to complete repairs efficiently.

Requirements

• Strong problem-solving skills.
• Ability to work independently and manage time effectively.
• Experience in appliance repair or a related field is preferred.
• Good communication skills to interact with customers.

Nice-to-haves

• Certification in appliance repair or refrigeration.
• Previous experience in a customer service role.
• Familiarity with various brands and types of appliances.

Benefits

• Hourly base rate of $17-$21 depending on experience, certification, and location.
• Comprehensive medical, dental, and vision benefits with employer-paid health care subsidy for dependents.
• 401k plan with employer match on contributions.
• Opportunities for performance bonuses and sales incentives.
• Year-round work with cross-training opportunities.
• Best in class training program through Sears Technical Institute.
• Peer mentoring for skill development.
• Career advancement opportunities with an average tenure of over 12 years.
• Company vehicle, uniforms, specialty tools, and mobile phone provided.