Service Technician/Diesel Mechanic

About the position

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their trucking needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge. Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values. As a Service Technician, you will embody our company's values by performing routine maintenance, assisting in vehicle repairs, and delivering exceptional customer service. With a dedication to honoring commitments, creating positive experiences, fostering lifelong learning, exhibiting a pioneering spirit, and demonstrating good stewardship, you will contribute to our mission of providing top-notch service to our customers.

Responsibilities

• Determines vehicle condition by conducting inspections and diagnostic tests to ensure accurate assessments of maintenance needs.
• Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards, adhering to regulatory obligations.
• Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, or parts.
• Evaluates service and parts options to contain costs, demonstrating adaptability and resourcefulness in finding effective solutions.
• Controls corrosion and completes winterization procedures to prolong the lifespan of vehicles and ensure responsible use of resources.
• Deliver exceptional customer service by maintaining a diplomatic and courteous manner in all dealings with customers and fellow employees.
• Assist in the repair of customer vehicles, lease units, and company inventory.
• Maintains vehicle records by annotating services and repairs, facilitating transparency and accountability in customer interactions.
• Complies with federal and state vehicle requirements by staying updated on regulations and standards through ongoing education and training.
• Expand technical abilities through active participation in training and development opportunities provided by the company.
• Embrace challenges with enthusiasm and creativity, seeking innovative solutions to improve service delivery and customer satisfaction.
• Maintain a clean and organized workspace, demonstrating good stewardship of resources and environmental responsibility.
• Keeps shop equipment operating efficiently, troubleshooting breakdowns, and maintaining supplies.
• Adhere to safety protocols and regulations, ensuring the safety and well-being of yourself, colleagues, and customers.
• Undertake additional responsibilities and tasks as assigned.

Requirements

• High school diploma or equivalent.
• Previous experience in automotive repair or heavy-duty truck maintenance preferred.
• Basic mechanical aptitude and willingness to learn.
• Valid driver's license required; CDL preferred, or ability to obtain.
• Dependable and reliable attendance required.

Benefits

• Medical - PPO and HDHP options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match
• Dental Insurance
• Vision Insurance
• Accident & Critical Illness Insurance
• Group Term Life Insurance (company paid)
• Short and Long-Term Disability (company paid)
• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time-Off
• Paid Maternity/Paternity Leave
• Bereavement/Funeral
• 401(k) Retirement Plan with company match
• Incentive Programs
• Shift Differential Program
• Tool Rewards Program
• Safety shoe and glasses program
• Employee Assistance Program (EAP)
• Wellness incentives
• Company paid and provided uniforms
• Training: In-House, Instructor-Led, and Online