Service Technician II, HVAC Break / Fix

$56,160 - $62,400/Yr

A&E Factory Services - Winter Haven, FL

Full-time - Entry Level

Winter Haven, FL

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The HVAC Repair Technician role at Sears Home Services involves diagnosing and repairing HVAC systems in customers' homes. Technicians are expected to provide high-quality service, ensuring customer satisfaction while maintaining a well-organized work environment. This position offers a dynamic work setting with opportunities for career advancement and continuous training.

Responsibilities

• Repair appliances with high levels of quality and efficiency
• Deliver delightful customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently

Requirements

• High school diploma or general education degree
• EPA Type II or EPA Universal certification
• Mechanical knowledge, including use of testing & repair tools
• Ability to follow directions and processes for quality workmanship
• Proficient in using a smartphone, including for part ordering
• Background check & drug screen
• Valid driver's license for the state in which you work
• 2 - 5 years of experience in HVAC repair

Benefits

• Great hourly rates - $27 - $30 / hour base rate salary, depending on experience
• Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents
• 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%
• Opportunity to earn additional performance bonuses & sales incentives throughout the year
• Flexible schedules - Sears techs are NOT on call
• Year-round work with cross-training opportunities
• Best in class training program
• Peer mentoring for skill development
• Career advancement opportunities
• Company vehicle, uniforms, specialty tools, mobile phone & industry-leading app for support