Service Technician III - HVAC

$30 - $34/Yr

Progress Residential - Denver, CO

Full-time - Entry Level

Denver, CO

Real Estate

About the position

The Service Technician III - HVAC is a key associate in providing an outstanding customer experience while providing cost and expense controls. The Service Technician III - HVAC works on the Property Management team to inspect, troubleshoot and repair HVAC systems in our Progress Residential single family homes. Additional residential maintenance and repairs are required as needed.

Responsibilities

• Ability to quickly assess the situation and determine the appropriate steps necessary to resolving the service requests while providing outstanding customer service.
• Perform scheduled and unscheduled/emergency preventative maintenance, inspections, and service requests including replacement, and modifications of equipment or systems as needed or requested by customers.
• Diagnose and troubleshoot advanced issues and then repair or replace defective equipment, components, or wiring on HVAC equipment.
• Report all major repairs or replacements prior to any expenditure of funds.
• Ensure all workplace safety standards and practices are upheld.
• Complete service requests in a professional timely manner.
• Maintain regular attendance and excellent punctuality.
• Conduct all business in accordance with company policies and procedures and all state and federal regulations.

Requirements

• High school diploma or equivalent required.
• Minimum of 5 years' experience in general service and maintenance experience (painting, plumbing, carpentry, electrical, drywall repair, etc.).
• Technical College or Trade Program with HVAC Certification is preferred.
• EPA Certification Required.
• Minimum 5 years' experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct distribution systems, water heaters, and related piping and electrical.
• Ability to maintain, inspect, diagnose and troubleshoot advanced issues and then repair or replace defective equipment or components on standard household appliances preferred.
• Required equipment - Employee must have their own basic tools required to perform ongoing service in residential environment.
• Must possess valid driver's license in the working state.
• Available for on-call Service, weekends and evenings as needed.
• Strong organizational skills, communication and 'people skills'.
• Must be knowledgeable of all pertinent laws and EPA and OSHA regulations.

Nice-to-haves

• Experience repairing all makes & models of residential appliances in customers' homes preferred.
• Ability to install all makes & models of residential appliances preferred.
• Previous experience in either the single-family or multi-family rental industry preferred.
• Working knowledge of Microsoft Office software and working proficiency with handheld computer (i.e., Smartphone, iPad preferred).

Benefits

• Competitive compensation, including a performance-based bonus.
• Comprehensive healthcare coverage for you and your family.
• Parental leave.
• Paid time off.
• 401k match.
• 10 paid holidays.
• Outstanding training and quarterly summits and town hall meetings.