Service Technician - Qualified

$46,363 - $69,555/Yr

Hussmann International, Inc - Colorado Springs, CO

Full-time - Entry Level

Colorado Springs, CO

Machinery Manufacturing

About the position

The Service Technician position at Hussmann Corporation involves responding to customer needs for the maintenance, diagnosis, and repair of refrigeration, heating, and air-conditioning systems commonly found in supermarkets, convenience stores, and cold storage facilities. The role requires working under the guidance of a Master or Lead Service Technician and includes responsibilities such as performing routine maintenance, troubleshooting, and ensuring excellent customer relations.

Responsibilities

• Perform prescribed routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers with direction from a Master or Lead Service Technician.
• Assist in preventative maintenance tasks such as compressor changes, leak searching, and coil washing under supervision.
• Acquire knowledge through on-the-job training, including new product development and service bulletins.
• Complete necessary documentation (work tickets and timesheets) and electronic communication accurately and timely.
• Utilize a hand-held computer for customer paperwork and invoicing requirements.
• Maintain and manage truck inventory accurately and adhere to vehicle maintenance program guidelines.
• Identify and use standard tools of the trade, including refrigerant recovery equipment.
• Develop and maintain excellent customer relations and articulate equipment malfunctions using correct terminology.
• Perform service on conventional refrigeration systems, parallel rack systems, and walk-in coolers with guidance.
• Demonstrate understanding of refrigerant and oil properties, sub-cooling, superheat, and psychometrics.
• Read and understand temperature and pressure charts, conduct basic electrical troubleshooting, and refrigeration cycle diagnostics.
• Safely handle R290 refrigerant and other hazardous materials.
• De-ice case and walk-in evaporator coils, replace fan motors, and wash condenser coils.
• Understand system evacuation, charging, pump down, and defrost processes.

Requirements

• High School Diploma/GED required; HVAC-R Technical School Degree preferred.
• Minimum of 2 years of experience in the field or 0 years with Certification from a Technical School.
• Valid driver's license and safe driving record in accordance with fleet policy.
• Physical ability to walk distances, bench and crouch, climb ladders, work at high elevations, and lift/carry objects up to fifty pounds.
• Excellent verbal and written communication skills, detail-oriented, and highly motivated.
• Strong mechanical aptitude and knowledge of basic maintenance tasks and hand tools.
• Familiarity with HVAC heating and cooling concepts and basic electrical schematics.
• Ability to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or commercial refrigeration and HVAC preferred.
• EPA 608 universal certification.

Nice-to-haves

• Strong leadership and business acumen.
• Superior decision-making ability and paperwork skills.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health Insurance
• Dental and Vision Insurance
• Paid training with access to Hussmann Institute Online library
• Paid drive time (including overtime)
• Tuition Reimbursement Program
• Life/Disability Insurance
• Family Leave
• Paid Vacation and 12 Holidays
• Discretionary 401k Company Contribution
• Incentives paid twice per year
• Company vehicle provided