Service Technician (Service Tech)

$43,680 - $43,680/Yr

(Suppressed) - Lenexa, KS

Full-time

Onsite - Lenexa, KS

About the position

The Service Technician I position involves the repair and service of document handling equipment, mailing systems, software, and other office equipment. This role is customer-facing and requires strong electro-mechanical and PC skills, focusing on providing excellent customer service while adhering to company values.

Responsibilities

• Travel to customers' locations to install, service, and maintain customer equipment
• Provide operator training
• Perform phone support
• Complete paperwork
• Adhere to USPS regulations/guidelines
• Manage and maintain a personal spare parts inventory
• Become trained/certified on new products as they are introduced
• Live out Lineage core values of Integrity, Growth, Family Culture, Pursuit of Excellence, and Compassion in all aspects of the job
• Perform other duties as assigned.

Requirements

• Reliable transportation
• Good driving record / Current valid Real ID Drivers License
• Ability to lift up to 75lbs
• Strong work ethic
• Pass a background check
• Strong electro-mechanical skills
• Good PC skills
• Good communication skills
• Adaptable and flexible
• Detail oriented
• Ability to work independently and make effective decisions.