Service Training Instructor I

Kubota Tractor - Groveport, OH

Full-time

Groveport, OH

Merchant Wholesalers, Durable Goods

About the position

This position develops and delivers training programs to benefit dealers, customers, and employees, specializing toward a specific product line and working closely with that product's marketing or service staff. The instructional approaches in scope for development and delivery by this role are diverse and include traditional ILT, vILT/Webinars, WBT/eLearning, instructional short-form videos, and job aids. The role also provides input based on the incumbent's experience to propose and/or inform process improvements to benefit the department and its stakeholders.

Responsibilities

• Develop and deliver training programs to positively impact dealers, customers, and company personnel.
• Engage with or direct suppliers as needed to accomplish development and delivery.
• Collaborate with Instructional Design personnel to effectively perform Analysis and Design activities.
• Engage with stakeholders to identify potential training programs, helping prioritize these opportunities working with Kubota University leaders.
• Engage with Subject Matter Experts to gain insights that can be used to create effective training programs.
• Participate in the evaluation and continual improvement of training programs, including administrative tasks related to training development and delivery.
• Participate in the procurement, management, and disposal of tools and equipment used in training programs.
• Research, recommend, and participate in professional development activities to continually grow professional capabilities.
• Other duties as assigned by management.

Requirements

• Bachelor's degree in Education, Communication, Marketing, Engineering, or similar field preferred.
• In lieu of a degree at least 3+ years of professional experience in the training industry.
• 3 years+ experience with applied adult learning principles (ADDIE, etc.) and presenting instructor lead and virtual-based training programs.
• Presenting to and facilitating adult learners in sales, operational, and/or technical contexts.
• Safely and effectively operating Agricultural equipment, Construction equipment, Commercial and/or Turf maintenance equipment and/or Utility Vehicles.
• Have used a corporate university/LMS preferred.
• eLearning development programs (Articulate, Captivate) preferred.
• Willingness to travel up to 40% during peak training season.