Koniag Government Services - Chantilly, VA
posted 4 months ago
Koniag Management Services, a subsidiary of Koniag Government Services, is seeking an experienced ServiceNow Platform Scrum Master/Business Analyst (BA) to support our government customer. This position is primarily remote but may require occasional on-site presence in Chantilly, VA. The ideal candidate will possess a Secret Clearance and will be responsible for planning, managing, and coordinating the implementation of ServiceNow Agile projects. The Scrum Master/BA will work closely with the Department of State, ensuring that customer requirements are met and that the project backlog is prioritized based on customer input. In this role, you will develop and coordinate project progress, monitor the creation and status of all related project artifacts, and establish appropriate system testing strategies. You will act as a liaison between the customer and the project team, facilitating communication and ensuring that the project team can adapt to changing business needs. Your responsibilities will also include advising specialists on technical issues, developing IT policies and procedures, and representing the project team to customers through briefings and demonstrations. The position requires a strong understanding of the ServiceNow platform, including multiple modules and enterprise-level release practices. You will need to demonstrate leadership and team-building skills, as well as strong communication and problem-solving abilities. The work environment is professional, with a low to moderate noise level, and involves standard office equipment. The role may require occasional lifting of up to 25 lbs and the ability to sit for extended periods. Koniag Government Services is committed to equal employment opportunities and values diversity in the workplace.