Services Technical Project Manager IV

Toshiba Global Commerce Solutions - External - Durham, NC

Full-time - Mid Level

Durham, NC

501-1,000 employees

About the position

The Services Technical Project Manager IV at Toshiba Global Commerce Solutions is responsible for ensuring project success by managing project scope, resources, budget, and technical deliverables. This role involves leading cross-functional teams, overseeing the design, development, testing, deployment, maintenance, and improvement of software products, and actively participating in stakeholder negotiations and risk management. The PM will also be responsible for monthly forecasting and presenting key engagements to upper management, owning their accounts and ensuring all products/services are delivered to customers.

Responsibilities

• Successfully lead complex, multi-phased projects by guiding cross-functional teams, business partners, and development teams to define, scope, plan, and deliver software and/or hardware products and solutions.
• Oversee all aspects of new and existing projects from start to finish.
• Act as the single point of contact for all project activities, schedule, and status.
• Develop and nurture key relationships with product management, development management, and business partners.
• Coordinate with cross-functional teams to facilitate product releases and report project status.
• Foster an environment of collaboration, trust, and accountability for departmental and cross-functional teams.
• Manage product feature-function content, facilitating sizing activities with the technical team.
• Develop and maintain the master plan and schedule for multiple product releases.
• Develop product release schedules, committing those schedules to the business and ensuring timely execution.
• Present project status and recommendations to management.
• Identify and resolve problems, gaps, and challenges in engineering processes.

Requirements

• Bachelor's degree with 8+ years of related experience or equivalent combination.
• Demonstrated knowledge and experience of project management/Agile development.
• Experience driving technical decisions in ambiguity.
• Ability to communicate requirements, architecture, and product value to senior executives and customers.
• Experience mentoring, coaching, and developing rising talent in technology departments.
• Experience with lifecycle management in a fast-paced software environment.

Nice-to-haves

• Experience with development at a system architectural level.
• Ability to exercise technical judgment in solving software engineering challenges involving bug triage, source control, continuous integration, etc.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid holidays