Netcov Managed IT Services - Danvers, MA
posted 5 months ago
Network Coverage is a leading technology solutions provider that specializes in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation, and software development for mid-market and enterprise organizations. The company is committed to delivering comprehensive technology solutions that allow clients to focus on their core business while benefiting from an end-to-end technology partnership. At Network Coverage, we believe in empowering our team and providing purpose to our people, emphasizing character, integrity, and commitment in all our endeavors. Our mission revolves around technology, and we are passionate about developing our team to achieve excellence in service delivery. The SET Project Manager will be based in our Danvers, Massachusetts office and will report directly to the Director of Project Management. This role is crucial in ensuring the success of proactive operations across various engineering business units. The primary focus will be on milestone-driven project management, with a significant emphasis on communication and client satisfaction. The position will involve a blend of engineering and project management responsibilities, with approximately 75% of the role dedicated to engineering tasks and 25% to project management activities. The SET Project Manager will work closely with multiple business units to ensure that projects are completed to the satisfaction of both clients and Network Coverage Management. Key responsibilities include establishing and maintaining project timelines using Microsoft Project, documenting project progress, and holding regular conference calls with client points of contact and user acceptance testing groups throughout the project lifecycle. The SET Project Manager will also collaborate with the Compliance team to track post-migration success, offer insights for process improvements, and establish key performance indicators (KPIs) for project reporting. Regular meetings with Network Coverage Management will be essential to review project statuses and identify resource allocation constraints. The role requires proactive project reviews to ensure effective resource utilization and open communication among SET resources. Additionally, the SET Project Manager will maintain the ConnectWise Project Board and assist the CIO and Director of Solutions Engineering in overseeing projects from conception to completion, ensuring technical soundness and resource efficiency.