SF Enterprise Operations Manager

Juma Ventures • San Francisco, CA

378d • $50,000 - $65,000

About The Position

Juma Ventures is seeking a Social Enterprise Manager to oversee operations and drive the success of its social enterprise initiatives. This role involves managing youth workforce development, ensuring exceptional customer service in concessions operations, and fostering partnerships within the community. The Enterprise Manager will play a crucial role in recruiting, training, and mentoring young adults, while also managing contracts and operational plans in a fast-paced environment.

Requirements

• Bachelor's degree in a related area or equivalent experience.
• Minimum 2 years of experience in management, sales, or business development.
• Experience in food service management and youth development.
• Proficient in Google Suite and Microsoft Office, particularly Excel.
• Exceptional interpersonal, relationship building, and communication skills.
• Ability to manage and lead a large team effectively.
• Good physical stamina; able to stand for up to 8 hours a day and lift 25 pounds.

Nice To Haves

• Experience working with youth of color and working class/low income youth.
• Passion for youth leadership and development.
• Experience in providing instruction/training to diverse individuals.

Responsibilities

• Recruit, hire, train, and develop individuals ages 18-24 for professional work environments.
• Oversee all Juma held contracts in the assigned territory, including day-to-day management of concessions operations.
• Support programmatic efforts and relationship building with community and employment partners.
• Maintain daily, monthly, and seasonal budgets and forecasts for operations.
• Create and maintain an environment of exceptional customer service based on Juma's values.
• Conduct employee performance reviews and provide ongoing support and feedback to youth staff.
• Meet regularly with the site team and HQ to review program data and ensure continuous improvement.
• Oversee hiring and onboarding of Assistant Enterprise Managers.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Flexible spending account
• Paid time off
• 403(b)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree