Concentrix - Salt Lake City, UT
posted 3 months ago
As a Product Owner at Concentrix, you will play a pivotal role in our Concentrix Catalyst team, which is at the forefront of experience design and engineering capabilities. This position is integral to our mission of reimagining customer experience (CX) through innovative strategies, talented individuals, and cutting-edge technology. You will be responsible for organizing work for our scrum team, ensuring that we deliver products that align with our vision and meet the needs of our clients. Your role will involve gathering feature requests, scheduling releases, and coordinating sprints to ensure that our product development process is efficient and effective. In this dynamic environment, you will incorporate feature requests into the product roadmap, groom and prioritize the backlog, and develop user stories that define acceptance criteria. Setting sprint goals and writing acceptance tests will be key components of your responsibilities, as will planning releases and upgrades. You will also follow the progress of work, addressing any production issues that arise during sprints, and analyzing the preferences and requests of end-users to refine our Agile methodology based on results and client feedback. Keeping track of industry trends will be essential to ensure that our products remain competitive and relevant in the market. At Concentrix, we pride ourselves on being a remote-first company that seeks the best talent globally. We offer a flexible workplace and a comprehensive benefits package, including private medical plans, retirement savings plans, and paid learning days. Join us to experience the power of a game-changing career where you can make a significant impact on the customer experience landscape.