SharePoint Administrator I

Dennis Group Toronto - Springfield, MA

Full-time - Mid Level

Springfield, MA

About the position

The SharePoint Administrator I at Dennis Group will collaborate with the in-house SharePoint Developer to manage and enhance the Microsoft 365 tenant. This role involves supporting various departments by implementing SharePoint as a project management platform, CRM, and database for confidential information. The administrator will assist users with day-to-day tasks, site configuration, and identify opportunities for improved data management and workflow automation.

Responsibilities

• Manage the SharePoint Helpdesk queue in Kaseya BMS.
• Assist users with permissions management, document sharing, and guest account issues across a wide variety of sites.
• Document troubleshooting steps for future reference and use by others.
• Deploy and configure SharePoint sites in both modern and classic formats.
• Add web parts of varying complexity to SharePoint modern pages and customize them according to site users' needs.
• Run various PowerShell scripts for site, file, and user management when necessary.
• Identify opportunities for process automation or tool development, such as upgrading, building, and maintaining internal SharePoint sites.
• Perform other related duties as assigned.

Requirements

• Bachelor's or Associate's degree in computer science, information systems, or a related field or equivalent work experience.
• 2-4 years of experience configuring granular permissions and roles in a data management system.
• SharePoint-specific experience is ideal, but a modern CRM system such as Salesforce or similar is also sufficient.
• 2-4 years of experience using a command line interface such as Command Prompt, PowerShell, or the macOS Terminal.
• Ability to manage numerous user support requests and site setup projects simultaneously.
• Effective communication skills for collaboration with team members and stakeholders.

Nice-to-haves

• Experience with the SharePoint and Entra ID (formerly Azure AD) admin centers, API and app authorizations, and Power Automate.
• Coding experience with JavaScript/React, HTML, and/or CSS.

Benefits

• Profit sharing
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Retirement plan