SharePoint and Power Platform Administrator - FULLY REMOTE

RICEFW Technologies - Columbia, SC

Full-time

Remote - Columbia, SC

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About the position

The SharePoint and Power Platform Administrator will serve as the primary administrator for the agency's Microsoft O365 tenant, focusing on SharePoint and Power Platform applications. This role involves monitoring environments, ensuring compliance with security policies, and providing technical support to customers and IT staff. The administrator will work under limited supervision in a fully remote setting, promoting agency goals and initiatives while maintaining system documentation and assisting with problem resolution.

Responsibilities

• Provide technical support for daily operations of the agency's Microsoft O365 tenant with a focus on SharePoint and Power Platform.
• Act as a technical consultant to customers, vendors, and IT staff to support, research, and configure third-party plugins within the O365 tenant.
• Respond to customer incident and service request tickets within the IT SLA timeframe, assisting with problem resolution and Tier II support.
• Prepare and maintain system documentation for systems supported, providing appropriate administrative documentation and project communication.
• Perform other duties as assigned.

Requirements

• Experience in administering Microsoft O365, specifically SharePoint and Power Platform applications.
• Knowledge of Azure, configuration, analysis, testing, debugging, maintenance, scripting, and security techniques.
• Working knowledge of computer and operating systems, conceptual understanding of networking, client-server principles, and basic wide area network principles.
• Excellent problem-solving skills and ability to communicate effectively both orally and in writing.
• Ability to establish effective working relationships with management, committees, vendors, peers, and customers.
• Strong interpersonal, communication, and technical skills.

Nice-to-haves

• At least 10 years of state government experience.
• At least 10 years of experience developing applications for regulatory environmental programs.
• Knowledge and understanding of field requirements for regulatory environmental inspections.