Shared Assistant Branch Librarian (ABL) - 24hrs./wk.

Kent District Library - East Grand Rapids, MI

East Grand Rapids, MI

Broadcasting and Content Providers

About the position

Under the general direction of branch management, performs a variety of services in support of patron service. Specific duties will vary in variety and volume depending on location. This role will support both the East Grand Rapids Branch and Amy VanAndel (Ada) location, please see schedule included in Job Requirements.

Responsibilities

• Serves the public by checking in and out library materials, collecting money for lost and damaged materials, issues new/replacement library cards, registers new patrons and processes name and address changes.
• Responsible for collection maintenance duties: sorts and shelves library materials; empties book-drop(s); shelf-reading; shifts materials; cleans, dusts, and inspects library materials for damage; discards and repairs library materials.
• Ensures circulation policies and procedures are followed for the proper handling of customer and material records for an accurate library database.
• Sorts, packs, unpacks, and inspects library materials received from or being delivered to other libraries.
• Runs reports and lists for item hold information and inter-library loan requests.
• Provides reference and information services to library patrons.
• Assists patrons in their search for library materials; provides materials advisory and reference interview services as needed.
• Effectively facilitates access to KDL's digital collection by providing demonstrations of and assistance with multiple format eReader devices and applications.
• Delivers directional information to the public.
• Counts, balances, and records monies received through the point of sale.
• Provides assistance to patrons and staff in the use of library equipment and machines.
• Performs other clerical tasks upon request.
• Sorts and distributes U.S. and inter-office mail.
• Provides training and guidance to less experienced staff and may serve as a team leader on group assignments.
• Performs other duties as assigned.

Requirements

• High school diploma or GED required.
• Previous work experience in a library or retail setting preferred.
• Basic clerical skills including computer and telephone skills.
• Knowledge of popular culture and various genres of material in the library collection.
• Basic mathematical skills necessary for routine calculations.
• Working knowledge and understanding of KDL policies and procedures.
• Ability to work with general supervision and adhere to established policies and procedures.
• Interpersonal and communication skills for interaction with staff and customers in a highly effective and courteous manner.
• Skills necessary to effectively provide leadership and guidance to less experienced circulation staff.
• Visual acuity necessary to retrieve library materials from shelves or storage areas.
• Physical ability to push/pull fully loaded book carts, retrieve or place materials above shoulder or below knee level, and lift/carry materials and delivery bags weighing up to 40 pounds.
• Hearing ability to answer telephone and customer inquiries.
• Manual dexterity, visual acuity and sufficient keyboarding/PC skills to effectively access information on the computer.
• Ability to operate a variety of equipment including computer, cash register, fax and copy machine.
• Ability to travel between work locations and related places of business as needed.

Nice-to-haves

• Bilingual (English/Spanish) preferred.

Benefits

• Competitive pay
• Outstanding benefits
• Excellent work-life balance
• Positive workplace culture