Hennepin County-posted about 1 year ago
$65,250 - $81,742/Yr
Full-time • Entry Level
Minneapolis, MN
Justice, Public Order, and Safety Activities

As a Sheriff's Telecommunicator, you will play a crucial role in providing non-emergency and 911 emergency public safety dispatching services. This position is essential for maintaining communication between the public and public safety organizations, ensuring responsiveness, compassion, and professionalism in high-stress situations.

  • Receive incoming emergency, routine, and administrative calls and ask callers for pertinent police, fire, and/or medical information.
  • Determine response requirements and relative priorities of situations; receive and transmit information and messages by radio or telephone to police, fire, and/or medical units.
  • Operate multi-channel computerized communication console, multi-line phone system, Next Generation 911 emergency phone system, and Computer Aided Dispatch (CAD) systems.
  • Coordinate activities for public safety units on various radio systems.
  • Enter, update, and retrieve information from local, state, and national computerized data systems.
  • Disseminate severe weather and disaster warning/watch information.
  • Strong communication skills and ability to remain calm in high-stress situations.
  • Ability to multi-task effectively during emergencies.
  • Experience with computerized communication systems and dispatching protocols.
  • Previous experience in emergency dispatch or public safety communications.
  • Full-time benefit earning position with competitive salary range.
  • Opportunities for professional development and training.
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