SHI - Inventory Specialist & Seasonal Assistant Manager

$54,080 - $54,080/Yr

Sealaska Corporation - Juneau, AK

Full-time - Entry Level

Hybrid - Juneau, AK

5,001-10,000 employees

Support Activities for Agriculture and Forestry

About the position

The Sealaska Heritage Store is seeking an Inventory Specialist/Seasonal Assistant Manager who will play a crucial role in ensuring the effective operation of the store. This position is centered around delivering exceptional customer service and managing various aspects of store operations. The successful candidate will be responsible for data management within the retail sales platform application, analyzing business trends, and maximizing sales and profitability. This role also involves mentoring staff, managing store stock, controlling expenses and shortages, and overseeing merchandising and inventory control. In this position, the Inventory Specialist/Seasonal Assistant Manager will implement and uphold customer service standards while interacting with clients both on-site and remotely. This includes handling all forms of communication, whether on the sales floor, through phone calls, or via emails. The role requires meticulous record-keeping of sales, preparing inventory of stock, and ordering merchandise as needed. The candidate will also be responsible for updating and maintaining stock data management and processing within the Store's Retail Platform. Mentorship is a key component of this role, as the successful candidate will be expected to develop and communicate effectively with all employees, providing training on the cultural significance of Alaska Native arts merchandise. Additionally, the Inventory Specialist/Seasonal Assistant Manager will maintain awareness of product knowledge and promotions, plan and assign daily goals and tasks, and monitor their completion. The role also involves assisting in monitoring sales performance, adjusting strategies as necessary, and contributing to the creation of promotional campaigns aimed at maximizing sales. Maintaining merchandising standards, display presentation, signage, and inventory levels are also critical responsibilities of this position. When applicable, the candidate may assist in ordering and purchasing art and merchandise.

Responsibilities

• Implement and maintain customer service standards in dealing with clients both on-site and remotely.
• Keep record of sales, prepare inventory of stock and order merchandise.
• Update and maintain all aspects of stock data management and processing in the Store's Retail Platform.
• Mentor, develop and communicate with all employees.
• Consistently assist and train Staff in cultural significance of Alaska Native arts merchandise.
• Maintain awareness of product knowledge and promotions.
• Plan and assign daily goals, tasks, and assignments. Monitor and follow up through completion.
• Assist in monitoring sales performance and adjusting strategies.
• Assist in the creation of promotional campaigns to maximize sales.
• Maintain all merchandising standards, display presentation, and signage.
• Maintain all inventory levels.
• When applicable, assist in orders and buying of art and merchandise.

Requirements

• Strong customer service skills and experience in retail management.
• Proficiency in data management and retail sales platforms.
• Ability to analyze business trends and sales performance.
• Experience in mentoring and training staff.
• Knowledge of Alaska Native arts and cultural significance.
• Strong organizational skills and attention to detail.

Nice-to-haves

• Experience in merchandising and inventory control.
• Familiarity with promotional campaign creation and execution.
• Ability to work in a fast-paced environment.

Benefits

• Competitive hourly wage between $23.00 and $26.00 per hour.
• Opportunity for professional development and training.