Shift Lead

Walgreens Boots Alliance - Naperville, IL

Full-time - Entry Level

Naperville, IL

Health and Personal Care Retailers

About the position

The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes managing cash handling, customer service, and inventory control while providing a delightful customer experience. The Shift Lead also serves as a liaison between management and team members, facilitating communication and training.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Engage customers and resolve issues to ensure a positive experience.
• Model customer service best practices with team members.
• Hold store keys and assist with vendor deliveries.
• Register all sales accurately on the cash register and manage related transactions.
• Assist in evaluating and developing product displays and resets.
• Maintain accurate inventory counts and assist with the Outdate program.
• Ensure compliance with pricing regulations and maintain proper signage.
• Assist with bookkeeping activities as needed.
• Maintain store cleanliness and appearance, requesting repairs as necessary.
• Assist with food item separation and stock rotation.
• Have working knowledge of store systems and equipment.
• Assist at the pharmacy window as requested.
• Ensure compliance with state and local laws regarding regulated products.
• Conduct bag checks for team members before leaving the store.
• Complete special assignments and tasks as assigned.

Requirements

• One year of prior retail work experience as a retail key carrier or shift leader.
• Fluency in reading, writing, and speaking English.

Nice-to-haves

• Knowledge of store inventory control.

Benefits

• Hourly pay rate ranging from $17 to $19.
• Full-time employment with various shifts available.