Walgreens Boots Alliance - Naperville, IL

posted 5 days ago

Full-time - Entry Level
Naperville, IL
Health and Personal Care Retailers

About the position

The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes managing cash handling, customer service, and inventory control while providing a delightful customer experience. The Shift Lead also serves as a liaison between management and team members, facilitating communication and training.

Responsibilities

  • Open and close the store in the absence of management, including cash handling and system start-ups.
  • Engage customers and resolve issues to ensure a positive experience.
  • Model customer service best practices with team members.
  • Hold store keys and assist with vendor deliveries.
  • Register all sales accurately on the cash register and manage related transactions.
  • Assist in evaluating and developing product displays and resets.
  • Maintain accurate inventory counts and assist with the Outdate program.
  • Ensure compliance with pricing regulations and maintain proper signage.
  • Assist with bookkeeping activities as needed.
  • Maintain store cleanliness and appearance, requesting repairs as necessary.
  • Assist with food item separation and stock rotation.
  • Have working knowledge of store systems and equipment.
  • Assist at the pharmacy window as requested.
  • Ensure compliance with state and local laws regarding regulated products.
  • Conduct bag checks for team members before leaving the store.
  • Complete special assignments and tasks as assigned.

Requirements

  • One year of prior retail work experience as a retail key carrier or shift leader.
  • Fluency in reading, writing, and speaking English.

Nice-to-haves

  • Knowledge of store inventory control.

Benefits

  • Hourly pay rate ranging from $17 to $19.
  • Full-time employment with various shifts available.
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