Shift Lead

Walgreens Boots Alliance - Northeast Houston, TX

Part-time - Entry Level

Northeast Houston, TX

Health and Personal Care Retailers

About the position

The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes opening and closing the store, handling cash transactions, and providing exceptional customer service. The Shift Lead also plays a key role in training team members and maintaining store standards.

Responsibilities

• Opens and closes the store in the absence of store management.
• Handles cash transactions including customer refunds and cash drops to the safe.
• Engages customers and resolves issues to ensure a positive experience.
• Models customer service best practices for team members.
• Assists with vendor deliveries and inventory management.
• Maintains accurate inventory counts and pricing compliance.
• Assists with bookkeeping activities as necessary.
• Ensures store cleanliness and maintenance standards are met.
• Communicates tasks and reports issues to management when necessary.
• Completes special assignments and other tasks as assigned.

Requirements

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluency in reading, writing, and speaking English.

Nice-to-haves

• Knowledge of store inventory control.

Benefits

• Health insurance
• 401k
• Paid time off
• Employee discounts
• Flexible scheduling