Shift Lead

Walgreens Boots Alliance - Saint Michael, MN

Part-time - Entry Level

Saint Michael, MN

Health and Personal Care Retailers

About the position

The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes managing customer interactions, handling cash transactions, and maintaining store inventory and compliance with regulations. The Shift Lead also plays a key role in training team members and enhancing the customer experience.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Engage customers by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Assist with and coach team members on warehouse and vendor ordering processes.
• Register all sales accurately on the cash register, including handling scanning errors and price modifications.
• Assist management in reviewing order exceptions and reverse logistics.
• Evaluate and develop product displays and complete resets as needed.
• Maintain accurate inventory counts and ensure compliance with pricing regulations.
• Assist with bookkeeping activities, including cash reports and ledgers.
• Ensure the store is clean and orderly, requesting repairs as needed.
• Assist with food item separation and stock rotation according to policies.
• Serve as a liaison between management and team members, communicating tasks and reporting issues.

Requirements

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluency in reading, writing, and speaking English.

Nice-to-haves

• Knowledge of store inventory control.

Benefits

• Health insurance
• 401k
• Employee discount programs
• Paid time off
• Flexible scheduling