Walgreens Boots Alliance - Ashland, MA
posted about 2 months ago
Part-time - Entry Level
Ashland, MA
Health and Personal Care Retailers
About the position
The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes managing cash handling, customer service, and inventory control while providing a positive shopping experience for customers. The Shift Lead also plays a key role in training team members and maintaining store compliance with policies and regulations.
Responsibilities
- Opens and closes the store in the absence of store management.
- Handles cash transactions, including customer refunds and cash drops to the safe.
- Engages customers and resolves issues to ensure a positive experience.
- Models customer service best practices for team members.
- Holds store keys and manages store operations without management present.
- Assists with vendor deliveries and inventory management.
- Registers all sales accurately on the cash register.
- Maintains accurate inventory counts and pricing compliance.
- Assists with bookkeeping activities as needed.
- Ensures store cleanliness and maintenance.
- Complies with state and local laws regarding regulated products.
- Communicates tasks and reports issues to management.
Requirements
- One year of prior leadership, supervisory, or retail key holder work experience.
- Fluency in reading, writing, and speaking English.
Nice-to-haves
- Knowledge of store inventory control.
Benefits
- Health insurance
- 401k
- Paid time off
- Employee discounts
- Flexible scheduling
