Shift Lead

Walgreens Boots Alliance - Warren, OH

Part-time - Entry Level

Warren, OH

Health and Personal Care Retailers

About the position

The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes managing cash handling, customer service, and inventory control while providing leadership to team members. The Shift Lead plays a crucial role in delivering a positive customer experience and maintaining store standards.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Engage customers by greeting them and assisting with products and services.
• Model and share customer service best practices with team members.
• Hold store keys to open and close the store as necessary.
• Assist and coach team members with warehouse and vendor ordering processes.
• Register all sales accurately on the cash register, including handling scanning errors and price modifications.
• Assist management in reviewing order exceptions and reverse logistics.
• Evaluate and develop displays for promotional and seasonal merchandise.
• Maintain accurate inventory counts and ensure compliance with the Outdate program.
• Make daily price changes and ensure proper signage is displayed in the store.
• Assist with bookkeeping activities as necessary.
• Ensure the store is clean and orderly, requesting repairs as needed.
• Assist with food item separation and stock rotation according to policies.
• Have working knowledge of store systems and equipment.
• Assist at the Pharmacy out window as requested.
• Ensure compliance with state and local laws regarding regulated products.
• Conduct bag checks of team members before leaving the store.
• Complete special assignments and other tasks as assigned.

Requirements

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluency in reading, writing, and speaking English.

Nice-to-haves

• Knowledge of store inventory control.

Benefits

• Health insurance
• 401k
• Paid time off
• Employee discounts
• Flexible scheduling