Shift Lead

Walgreens Boots Alliance - Broken Arrow, OK

Full-time - Entry Level

Broken Arrow, OK

Health and Personal Care Retailers

About the position

The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes managing cash handling, customer service, inventory control, and assisting with training and development of team members. The Shift Lead plays a crucial role in delivering a positive customer experience and maintaining store compliance with policies and regulations.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Engage customers by greeting them and offering assistance with products and services.
• Model and deliver exceptional customer service best practices to team members.
• Hold store keys and manage store operations without management as necessary.
• Assist with vendor deliveries and coach team members on warehouse and ordering processes.
• Register all sales accurately on assigned cash register and manage related sales records.
• Assist in evaluating and developing promotional displays and maintaining accurate inventory counts.
• Ensure compliance with pricing regulations and maintain proper signage in the store.
• Assist with bookkeeping activities, including cash reports and ledgers.
• Maintain store cleanliness and appearance, requesting repairs as needed.
• Assist with food item separation and stock rotation according to policies.
• Serve as a liaison between management and team members, communicating tasks and issues.

Requirements

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluency in reading, writing, and speaking English.

Nice-to-haves

• Knowledge of store inventory control.

Benefits

• Competitive hourly pay ranging from $17 to $19.
• Full-time employment with opportunities for advancement.