Shift Lead

Walgreens Boots Alliance - Stonecrest, GA

Full-time - Entry Level

Stonecrest, GA

Health and Personal Care Retailers

About the position

The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes managing cash handling, customer service, and inventory control while providing a delightful customer experience. The Shift Lead also serves as a liaison between management and team members, facilitating communication and training.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Engage customers and resolve issues to ensure a positive customer experience.
• Assist with product returns, order voids, and customer refunds.
• Hold store keys and manage operations without management as necessary.
• Coach team members on warehouse and vendor ordering processes.
• Register all sales accurately on assigned cash register and manage related records.
• Assist in evaluating and developing product displays and promotional materials.
• Maintain accurate inventory counts and ensure compliance with pricing regulations.
• Assist with bookkeeping activities, including cash reports and ledgers.
• Ensure the store is clean and orderly, requesting repairs as needed.
• Assist with food item separation and stock rotation according to policies.
• Communicate tasks to team members in the absence of management and report issues to management.

Requirements

• One year of prior retail work experience as a retail key carrier or shift leader.
• Fluency in reading, writing, and speaking English.

Nice-to-haves

• Knowledge of store inventory control.

Benefits

• Flexible hours
• Hourly pay ranging from $17 to $19.