Walgreens Boots Alliance - Shawnee, KS
posted 3 months ago
As a Shift Lead at Walgreens, you will play a crucial role in ensuring the smooth operation of the store in the absence of management. This position is designed for individuals who are ready to take on significant responsibilities and make a positive impact on both customers and team members. You will be the point of contact between management and staff, facilitating communication and ensuring that all operations run efficiently. Your leadership will be essential in creating a welcoming environment for customers and maintaining high standards of service and store presentation. In this role, you will be responsible for opening and closing the store, which includes managing cash handling procedures and ensuring that the store is prepared for business each day. You will engage with customers, providing assistance and resolving any issues they may encounter, thereby enhancing their shopping experience. Your ability to model excellent customer service practices will be vital in training and guiding other team members to deliver exceptional service. You will also oversee various operational tasks, including inventory management, product returns, and compliance with local regulations. Your attention to detail will ensure that pricing is accurate and that the store maintains a clean and orderly appearance. Additionally, you will assist in training new employees and communicating tasks to team members when management is not present. This position requires a proactive approach to problem-solving and a commitment to upholding Walgreens' standards and policies.