Walgreens Boots Alliance - Clinton, IL
posted about 2 months ago
Full-time - Entry Level
Clinton, IL
Health and Personal Care Retailers
About the position
The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes managing cash handling, customer service, and inventory control while providing a positive shopping experience for customers. The Shift Lead also plays a key role in training team members and maintaining store compliance with policies and regulations.
Responsibilities
- Open and close the store in the absence of management, including cash handling and system start-ups.
- Engage customers by greeting them and offering assistance with products and services.
- Model and share customer service best practices with team members.
- Assist with and coach team members on warehouse and vendor ordering processes.
- Register all related sales on assigned cash register, including handling scanning errors and price modifications.
- Assist management in evaluating and developing displays and completing resets.
- Maintain accurate inventory counts and ensure compliance with the Outdate program.
- Assist with bookkeeping activities, including cash reports and ledgers.
- Ensure the store is clean and orderly, requesting repairs as needed.
- Assist with food item separation and stock rotation according to policies.
- Ensure compliance with state and local laws regarding regulated products.
- Conduct bag checks of team members before leaving the store.
- Complete special assignments and other tasks as assigned.
Requirements
- One year of prior leadership, supervisory, or retail key holder work experience.
- Fluency in reading, writing, and speaking English.
Nice-to-haves
- Knowledge of store inventory control.
Benefits
- Flexible hours
- Employee discounts
- Health insurance options
- 401k plan
- Paid time off
- Career development opportunities
