Shift Lead

Walgreens Boots Alliance - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

Health and Personal Care Retailers

About the position

The Shift Lead at Walgreens is responsible for overseeing store operations in the absence of management, ensuring a smooth and efficient workflow. This role includes managing customer interactions, handling cash transactions, and maintaining store inventory and compliance with regulations. The Shift Lead also plays a key role in training team members and enhancing the customer experience.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Engage customers and resolve issues to ensure a positive experience.
• Model and share customer service best practices with team members.
• Assist with warehouse and vendor ordering processes, including opening the backdoor for deliveries.
• Register all sales accurately on the cash register and manage related sales records.
• Assist in evaluating and developing promotional displays and maintaining inventory accuracy.
• Ensure compliance with pricing regulations and maintain proper signage in the store.
• Assist with bookkeeping activities as necessary or requested.
• Maintain store cleanliness and appearance, requesting repairs as needed.
• Ensure compliance with state and local laws regarding regulated products.
• Conduct bag checks of team members before leaving the store.
• Complete special assignments and other tasks as assigned.

Requirements

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluency in reading, writing, and speaking English.

Nice-to-haves

• Knowledge of store inventory control.

Benefits

• Flexible hours
• Employee discounts
• Health insurance options
• 401k plan
• Paid time off