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Shift Leader(DUNKIN)
$24,960 - $29,120/Yr
Dunkin' Brands - Shelbyville, KY
posted 2 months ago
Part-time,Full-time - Entry Level
Shelbyville, KY
Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)
About the position
The Shift Leader at Dunkin' is responsible for overseeing the daily operations of the restaurant, coaching Crew Members, and ensuring a high-quality guest experience. This role involves setting goals, providing job assignments, and motivating the team while maintaining operational standards and profitability.
Responsibilities
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Requirements
- Fluent in English
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- At least 18 years of age (where applicable)
- High School diploma or equivalent, preferred
Benefits
- Hours that work for you
- Career development and growth
- Competitive Pay
- Healthcare* Eligibility requirements
