Shift Leader - Houston - Sawyer Heights

Freebirds World Burrito - Houston, TX

Part-time,Full-time - Entry Level

Houston, TX

1,001-5,000 employees

Food Services and Drinking Places

About the position

Freebirds World Burrito is seeking dedicated Shift Leaders who excel in providing exceptional guest service and are passionate about leading teams. This role involves fostering a positive work culture, motivating team members, and ensuring a high-quality dining experience for guests. Shift Leaders will play a crucial role in managing shifts, supporting team development, and upholding food safety standards.

Responsibilities

• Support in team management by developing and cross-training Tribe members
• Lead shifts by setting the pace, delegating assignments, and keeping others on track
• Create a positive guest experience by providing top notch service and resolving issues
• Uphold and enforce food safety and quality standards
• Support in completing checklists
• Monitor online ordering for speed and accuracy
• Assist with miscellaneous administrative duties including cash handling, inventory, or paperwork

Requirements

• Previous leadership experience
• Ability to work at a fast pace and high-volume workload
• Deliver craveable food through recipe adherence and food quality standards
• Knowledge of cash handling procedures
• The ability to empower and mentor Tribe
• Excellent communication and problem-solving skills
• Must learn to cross train in all positions
• Must get a managers food handlers certification upon hire
• Must have slip resistance shoes (day 1 of training)
• Upon hire, must pass a leadership validation test

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Referral program
• Vision insurance