Shift Leader MOD PIZZA

$33,280 - $33,280/Yr

Mod Pizza - Schaumburg, IL

Part-time,Full-time - Entry Level

Onsite - Schaumburg, IL

Food Services and Drinking Places

About the position

As a Restaurant Shift Leader at MOD Pizza, you will play a crucial role in driving store operations during scheduled shifts. Your primary responsibility will be to model, teach, and demonstrate MOD's purpose in all interactions, ensuring a positive experience for both the Squad and customers. This position offers the opportunity to build leadership skills while managing shift duties and fostering a welcoming atmosphere.

Responsibilities

• Set and sustain the tone of the shift by keeping the energy high.
• Create a positive vibe and welcoming atmosphere for both Squad and customers.
• Ensure the quality and safety of all food, including tasting and checking food preparation standards.
• Listen, acknowledge, and resolve any Squad member and/or customer concerns, escalating issues as necessary.
• Act as a keyholder responsible for cash management during the shift.
• Take inventory and place orders as directed by the GM.
• Conduct coaching in the moment to support Squad development.
• Manage shift duties checklists and address any equipment malfunctions.
• Focus on the growth and well-being of the Squad and celebrate wins.

Requirements

• Minimum 6 months in the All Star position with demonstrated quality coaching and training skills.
• Minimum of 1 year of customer service or restaurant experience.
• Must be at least 18 years old.
• Previous experience coaching, teaching, and inspiring others.
• Proven success in following and enforcing processes and standards.

Nice-to-haves

• Experience successfully providing on-the-job training in a rapidly changing environment.
• Experience as a shift lead in a retail environment.

Benefits

• Paid training
• Paid parental leave
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• On-the-job training
• Employee assistance program
• Vision insurance
• Employee discount
• Flexible schedule
• Paid sick time