Shift Leader

$29,120 - $29,120/Yr

Little Caesars | OBX - Williamsburg, VA

Full-time - Entry Level

Williamsburg, VA

About the position

As a Shift Leader at Little Caesars, you will oversee the daily operations of the store during your shift, ensuring excellent guest service, sales performance, and adherence to brand standards. You will lead the team in the absence of the manager, manage shift tasks, and ensure compliance with safety and operational procedures.

Responsibilities

• Lead team members on shifts, including assigning tasks such as cleaning, line duties, and opening/closing duties.
• Utilize the huddle board to effectively position the team.
• Know and support appropriate personnel policies, labor laws, and safety procedures.
• Ensure all security procedures are executed, including safe procedures and open/close procedures.
• Transition into opening/closing duties as required.
• Provide great guest service to make guests happy.
• Resolve guest complaints and issues effectively.
• Manage and organize the line and delegate duties to team members.
• Uphold standards for product quality and work the line as needed.
• Promote sales on the shift through suggestive selling and knowledge of in-store promotions.
• Execute and support all food safety requirements and practices.
• Control food costs, labor, waste, and cash on the shift.
• Count drawers and follow proper daily cash handling procedures.
• Complete additional e-learning as required.

Requirements

• Great communication skills to communicate effectively with guests and co-workers.
• Must have a positive attitude and ethics that support the company's values and culture.
• Must be a strong team player.
• Ability to train and coach others.
• Ability to stand/walk for up to 8-10 hours per day.
• The ability to lift up to 55 pounds.
• The ability to push and pull up to 55 pounds.
• The ability to squat or crouch to lift items from floor level.
• Ability for twisting of the back up to 90 degrees left and right.
• Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor.

Benefits

• Competitive hourly wage starting from $14 an hour.
• Full-time employment with opportunities for advancement.