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Shift Leader

$32,760 - $32,760/Yr

Dunkin' | CRRM Leetes Island Donuts Inc - Old Saybrook, CT

posted about 2 months ago

Part-time,Full-time - Entry Level
Old Saybrook, CT

About the position

The Shift Leader at Dunkin' is responsible for overseeing the daily operations of the store, coaching Crew Members to meet operational standards, and ensuring a positive guest experience. This role involves setting goals, assigning tasks, motivating the team, and providing feedback to enhance performance.

Responsibilities

  • Coach Crew Members to execute operational Brand standards.
  • Deliver a great and friendly guest experience.
  • Set goals and provide job assignments to team members.
  • Motivate others and celebrate successes.
  • Provide timely feedback to team members.

Requirements

  • Provide excellent guest satisfaction and service speed.
  • Ensure product quality meets standards.
  • Previous experience in a cafe or quick service restaurant preferred.
  • Demonstrate passion for results by setting and achieving targets.
  • Meet safety and sanitation standards.
  • Anticipate and understand guests' needs.

Nice-to-haves

  • Experience in a fast-paced, high energy environment.
  • Ability to work well in a team.

Benefits

  • Competitive wages
  • Team-oriented environment
  • Potential for growth within the company
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