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Dunkin' | California - South San Francisco, CA
posted about 2 months ago
Part-time,Full-time - Entry Level
South San Francisco, CA
About the position
The Shift Leader at Dunkin' is responsible for overseeing the daily operations of the store, coaching Crew Members, and ensuring that operational Brand standards are met. This role focuses on delivering excellent guest experiences, setting goals, and motivating the team to achieve success.
Responsibilities
- Coach Crew Members throughout their shift to execute operational Brand standards.
- Set goals and provide job assignments to team members.
- Motivate others and celebrate successes while providing timely feedback.
- Ensure excellent guest satisfaction, service speed, and product quality.
- Meet safety and sanitation standards.
- Anticipate and understand guests' needs to exceed their expectations.
- Work effectively in a team environment.
Requirements
- Previous experience working in a cafe or quick service restaurant preferred.
- Ability to provide excellent guest satisfaction and service speed.
- Show passion about results by setting compelling targets and delivering on commitments.
- Meet safety and sanitation standards.
- Ability to anticipate and understand guests' needs.
Benefits
- Competitive wages
- Awesome team-oriented environment
- Lots of potential for growth within the company for those who work hard
