Shift Leader

$31,200 - $35,360/Yr

28059 Jersey Mike's Subs Columbia - Columbia, MD

Part-time,Full-time - Entry Level

Columbia, MD

About the position

The Shift Leader at Jersey Mike's Subs plays a crucial role in supporting the management team to ensure the smooth operation of the restaurant. This position focuses on delivering exceptional customer service, maintaining high food quality, and fostering a positive work environment. The Shift Leader is responsible for coaching staff, managing cash handling, enforcing policies, and participating in marketing initiatives, all while upholding the Jersey Mike's tradition of community commitment and quality service.

Responsibilities

• Coaching the staff to deliver amazing customer service
• Producing high quality food
• Delivering the Jersey Mike's experience
• Cash handling
• Following the Learning Management System Training Program
• Developing others for career growth
• Enforcing policies and procedures
• Participating in local and national marketing initiatives
• Building sales
• Maintaining cleanliness and proper sanitation practices in the establishment
• Being certified in all four positions of the restaurant
• Effective communication
• Having a sense of urgency

Requirements

• High school diploma or GED
• 1 Year QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Reliable transportation

Benefits

• Flexible scheduling
• Opportunity for career growth
• Employee discounts