Shift Leader

$36,400 - $36,400/Yr

Mountaire Farms - Hawthorne, NJ

Part-time - Entry Level

Hawthorne, NJ

51-100 employees

Animal Production and Aquaculture

About the position

The Shift Leader at Grand Fitness Mgmt, LLC plays a crucial role in supervising team members and ensuring a high-quality fitness experience for members at Planet Fitness. This position involves monitoring performance, delegating tasks, and maintaining safety and quality standards within the club. The Shift Leader is responsible for organizing shift schedules, training staff, and handling customer issues, all while fostering a welcoming environment in line with the company's mission.

Responsibilities

• Organizing shift schedules for team members.
• Monitoring attendance, tardiness, and time off.
• Assigning duties to specific employees based on role and skills.
• Supervising employees and assisting with tasks as necessary.
• Supervising performance and sharing feedback with both upper management and team members.
• Training new and current team members on tasks.
• Handling customer issues and managing conflicts.
• Adhering to company policies and health, safety and employment standards.
• Upholding integrity and security with member documents and sensitive information.
• Managing club cleanliness and maintenance to ensure all aspects of the club are in like new condition.
• Executing retail transactions with accuracy and driving sales goals in compliance with our PCI policy.

Requirements

• Must be 18 years of age
• High school diploma/GED equivalent required
• Willing to become CPR/AED Certified (Training provided by Planet Fitness)
• Strong customer service skills
• Strong problem resolution skills
• Strong verbal and written communication skills
• Basic computer proficiency (Microsoft Suite)
• Ability to lift up to 50 pounds
• Ability to walk and stand for prolonged periods of time
• Ability to continuously talk in person or on the phone during shift
• Will occasionally encounter cleaning chemicals during shift

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Employee discount
• On-Demand Pay
• Free Black Card Membership
• Employee perks and discount program