Shift Leader

$32,000 - $40,000/Yr

Dunkin' Donuts | Flamingo - Las Vegas, NV

Part-time,Full-time - Entry Level

Las Vegas, NV

About the position

The Shift Leader at Dunkin' Donuts is responsible for overseeing the daily operations of the store, coaching Crew Members, and ensuring a high-quality guest experience. This role involves setting goals, providing job assignments, motivating team members, and delivering timely feedback to maintain operational standards and customer satisfaction.

Responsibilities

• Coach Crew Members throughout their shift
• Execute operational brand standards
• Deliver a great guest experience
• Set goals and provide job assignments
• Motivate team members and celebrate successes
• Provide timely feedback to team members
• Ensure safety and sanitation standards are met
• Anticipate and understand guests' needs

Requirements

• Previous experience working in a cafe or quick service restaurant preferred
• Ability to provide excellent guest satisfaction and service speed
• Show passion about results by setting compelling targets
• Meet safety and sanitation standards
• Work well in a team environment

Benefits

• Competitive wages
• Team-oriented environment
• Potential for growth within the company