Buffalo Wild Wings - Shawnee, KS

posted about 1 month ago

Full-time - Entry Level
Shawnee, KS
5,001-10,000 employees
Food Services and Drinking Places

About the position

As a Shift Manager at Buffalo Wild Wings GO, you will play a crucial role in the daily operations of the restaurant. Your primary responsibility will be to supervise the operations on a shift-by-shift basis, ensuring that everything runs smoothly and efficiently. You will work closely with the General Manager to coach and guide team members, helping them perform their tasks effectively and create legendary experiences for our guests. This position is not just about managing the shift; it's about fostering a positive work environment and ensuring that every guest leaves with a memorable experience. You will be involved in various aspects of the restaurant's operations, from overseeing food preparation to managing customer service, all while maintaining the high standards that Buffalo Wild Wings is known for. In addition to supervising daily operations, you will also be responsible for training new team members and ensuring that all staff adhere to food handling and safety regulations. Your leadership will be essential in creating a team that is motivated and dedicated to providing exceptional service. You will have the opportunity to implement best practices and contribute to the overall success of the restaurant. As a Shift Manager, you will be a key player in driving the restaurant's performance and achieving its goals, all while enjoying the dynamic and energetic atmosphere that Buffalo Wild Wings GO offers.

Responsibilities

  • Supervise daily operations on a shift-by-shift basis.
  • Assist the General Manager in coaching team members.
  • Ensure tasks are performed effectively to create legendary experiences for guests.
  • Oversee food preparation and customer service standards.
  • Train new team members on operational procedures and safety regulations.
  • Implement best practices to enhance restaurant performance.

Requirements

  • Must be 18 years of age or older.
  • Certified in state, county, or local food handling requirements.
  • At least two years of experience in a restaurant or quick service environment, preferably with Buffalo Wild Wings.
  • Exceptional guest service skills and ability to create memorable experiences.
  • Eligible to work in the U.S.

Nice-to-haves

  • Experience in a leadership role within a restaurant setting.
  • Knowledge of restaurant operations and management practices.

Benefits

  • Flexible Schedule
  • Free Shift Meals
  • Best in Class Training & Continuous Learning
  • Advancement Opportunities
  • Paid Time Off
  • 401(k) Retirement Plan
  • Tuition Benefits
  • Medical, Dental and Vision Insurance
  • Champions of Hope Program
  • Cash Referral Program
  • Journey Wellbeing Support Tool
  • PerkSpot Discount Program
  • Recognition Program
  • Slip Resistant Shoes Program
  • Community & Charitable Involvement
  • Igniting Dreams Grant Program
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