Shift Manager

Arby's - Billings, MT

Part-time,Full-time - Entry Level

Billings, MT

101-250 employees

Food Services and Drinking Places

About the position

As a Shift Manager at AES Restaurant Group, you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and directing team members during assigned shifts. You will have full accountability for restaurant operations during shifts when management is not present. This role is crucial in maintaining the high standards of service and operational excellence that AES is known for.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests
• Assist management with training and coaching team members
• Utilize AES systems to run a great restaurant on all shifts
• Implement restaurant controls, especially cash and inventory
• Set and meet restaurant goals for service, operations, and financial results

Requirements

• Must have a reliable vehicle and valid driver's license
• Must be ServSafe certified or capable of obtaining certification
• Ability to work in warm and cold temperatures
• Ability to stand for 8-10 hours
• Ability to lift up to 50lbs
• Ability to climb ladders for general maintenance
• Ability to perform bending, squatting, twisting, pulling, and reaching

Nice-to-haves

• Coaching and developing others
• Emotional resilience and patience
• Leadership skills
• Experience in a fast-paced environment
• High standards of integrity and customer satisfaction
• P&L management experience
• Operations management experience
• Restaurant management experience
• Managing food cost and labor cost

Benefits

• Bonus Program
• Full Time & Part Time Shifts
• Health Insurance
• Health Savings Account
• PTO
• Employee Rewards & Recognition Program