Shift Manager

University of North Carolina - Asheville, NC

Part-time,Full-time - Entry Level

Asheville, NC

Educational Services

About the position

The Shift Manager position at Arby's is a key role responsible for overseeing daily operations in the restaurant. This position emphasizes leadership, customer service, and team development, ensuring that both employees and customers have a positive experience. The Shift Manager works closely with the General Manager and Assistant Manager to maintain high standards of service and operational efficiency.

Responsibilities

• Oversee daily operations during shifts to ensure smooth functioning of the restaurant.
• Guide team members through performance and training initiatives.
• Maintain exceptional customer service standards to enhance customer satisfaction.
• Collaborate with the General Manager and Assistant Manager to implement operational strategies.
• Support team members and lead them towards achieving their goals.

Requirements

• At least six months of experience as a manager in a restaurant or retail environment.
• Strong understanding of customer service principles and ability to provide exceptional service.
• Ability to inspire and motivate team members while upholding company values.

Nice-to-haves

• Experience in quick service restaurant management.
• Familiarity with Arby's menu and operational standards.

Benefits

• Rain Instant Pay Program
• Potential Performance Bonuses
• Generous Paid Time Off
• Free Meals During Shifts
• Advancement Opportunities
• Financial Employee Assistance Program
• Benefits for fulltime employees
• Flexible scheduling options, accommodating both fulltime and parttime positions