Shift Manager

Best Western Hotels & Resorts - Englewood, OH

Part-time,Full-time - Entry Level

Englewood, OH

101-250 employees

Accommodation

About the position

The Shift Manager at AES Restaurant Group is responsible for overseeing restaurant operations during assigned shifts, ensuring outstanding service and guest satisfaction. This role involves full accountability for restaurant operations when management is not present, focusing on team leadership, operational excellence, and achieving performance goals.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests
• Assist management with training and coaching team members
• Utilize AES systems to run a great restaurant on all shifts
• Implement restaurant controls, especially cash and inventory
• Set and meet restaurant goals for service, operations, and financial results

Requirements

• Must have a reliable vehicle and valid driver's license
• Must be ServSafe certified or capable of obtaining certification
• Ability to work in warm and cold temperatures
• Ability to stand for 8-10 hours
• Ability to lift up to 50lbs
• Ability to climb ladders for general maintenance
• Ability to perform bending, squatting, twisting, pulling, and reaching motions

Nice-to-haves

• P&L Management
• Operations Management
• Restaurant Management
• Managing Food Cost & Labor Cost

Benefits

• Bonus Program
• Full Time & Part Time Shifts
• Health Insurance
• Health Savings Account
• PTO
• Employee Rewards & Recognition Program