Shift Manager

City Of Concord North Carolina - Concord, NC

Part-time,Full-time - Entry Level

Concord, NC

About the position

The Shift Manager position at Arby's is a key role responsible for overseeing daily operations in the restaurant. This position emphasizes leadership, customer service, and team development, ensuring that the restaurant runs smoothly during shifts. The Shift Manager works closely with the General Manager and Assistant Manager to maintain high standards of service and operational efficiency.

Responsibilities

• Oversee daily operations during shifts to ensure smooth functioning of the restaurant.
• Guide team members through performance and training initiatives.
• Maintain exceptional customer service standards to enhance customer satisfaction.
• Collaborate with the General Manager and Assistant Manager to implement operational strategies.

Requirements

• At least six months of experience as a manager in a restaurant or retail environment.
• Strong understanding of customer service principles and ability to provide exceptional service.
• Ability to inspire and lead a team, fostering a positive work environment.

Nice-to-haves

• Experience in quick service restaurant management.
• Familiarity with Arby's core values and commitment to customer service.

Benefits

• Rain Instant Pay Program
• Potential Performance Bonuses
• Generous Paid Time Off
• Free Meals During Shifts
• Advancement Opportunities
• Financial Employee Assistance Program
• Benefits for fulltime employees
• Flexible scheduling options, accommodating both fulltime and parttime positions