Shift Manager

About the position

The Shift Manager at McDonald's is responsible for leading shifts to ensure customers receive a fast, accurate, and friendly experience. This role involves providing leadership to crew members and other managers, ensuring quality service, safety, and cleanliness, while also meeting operational targets and goals.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly customer service.
• Monitor performance during shifts and take action to meet McDonald's standards.
• Ensure food safety and quality food production.
• Manage crew and provide training and support.
• Oversee daily maintenance and cleanliness of the restaurant.
• Communicate effectively with the next Shift Manager for smooth transitions.
• Manage inventory and scheduling for the team.
• Ensure safety and security protocols are followed.

Requirements

• Previous leadership experience in a restaurant, retail, or hospitality environment is preferred.
• Must be 18 years or older to be a manager.
• Ability to work in a fast-paced environment and manage multiple tasks.

Nice-to-haves

• Flexible schedule to accommodate varying shift needs.
• Positive attitude and team player mentality.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program